The Theory Of Motivation Of Employees

The Theory Of Motivation Of Employees
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The Theory Of Motivation Of Employees
Question 273: In his theory of motivation of employees, Herzberg divided
motivation factors into two classes: satisfiers and dissatisfiers. Which of the following are
examples of satisfiers according to Herzberg?
A: Vacation time, assignment of a personal staff assistant
B: Work satisfaction, fringe benefits
C: Plush office space, performance-based salary raise
D: Sense of personal achievement, work satisfaction
Question 274: As a project manager, you understand how important effective
management of your team is to the success of the project. Which of the following is not a key
interpersonal skill that you should have as a project manager to help you manage your team?
A: Strong leadership skills with the ability to communicate the
vision and inspire the project team to achieve high performance
B: The ability to be persuasive and have high levels of active
and effective listening skills
C: A focus on prevention over inspection and an eye for detail
when reporting your project status reports
D: Effective decision-making skills
The Theory Of Motivation Of Employees
Question 275: Your project has been underway for 18 months and currently has
a CPI of 1.02 and an SPI of 1.07. During the project, two of your project team members
have disagreed constantly over non-technical issues and on occasion have shown open
hostility towards each other, often in front of other team members. Lately the situation
has escalated, and during your last project team status meeting they openly shouted at
each other. As project manager, you decide to call both team members into your office
and explain to them that the best way to resolve this conflict is a give-and-take attitude
and open dialogue. What conflict resolution technique are you using?
A: Collaborating and forcing
B: Confronting and problem solving
C: Smoothing and accommodating
D: Withdrawing and avoiding
Question 276: As part of your own professional development plan, you have
approval from your senior manager to undertake leadership training. As part of your
training, you have asked your team members for their opinion on what constitutes the
key elements and characteristics of an effective leader. What are the key elements of
effective leadership?
A: Fear and submission
B: Friendship and admiration
C: Vision and humor
D: Respect and trust
CHAPTER 1 ■ QUESTIONS
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Question 277: Which of the following is not one of the four basic decision-making
styles normally used by project managers?
A: Ideas to action
B: Coin flip
C: Command
D: Consensus
Question 278: You are faced with a large decision to make on your project. After
fully defining the problem, you call in your team to brainstorm multiple solutions. You
then define the evaluation criteria and rate the pros and cons of different options. Prior to
making a decision, you go through a process of problem definition, solution generation,
ideas to action, solution action planning, solution evaluation planning, and evaluation of
the outcome and process. What process are you using?
A: Kouzes and Posner six-step decision making process
B: Shewhart and Deming’s plan-do-check-act cycle
C: Six-phase decision making model
D: Turner and Muller’s six-phase decision making process
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