Risk – Assignment – Risk Assessment

A Niche Chatbot- Web App
1. Introduction
This project is related to the development of niche Chatbot
A chatbot is a software application that is used for the online conversations
The conversation from niche chatbot can be happened by:
Text to Text
Text to Speech
Direct Contact with a live human
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The niche chatbot will originally be used in the dialog systematic implications
Simplification of some tasks and the obtainment of real information through conversation are its primary purposes.
The niche chatbot will be based on artificial intelligence
3. Business Objectives
The niche Chatbot will be designed for the following purposes
Automation of conversations
Money Transfer
Calls
Location Sharing
App Integration with Any Third Party
Request Provision for Transportation
4. Main Project Requirements
Some of the imperative requirements for the Chatbot development are as follows:
External Data based on Customer Integrations
Content
Natural Language Processing
Dialog Manager
5. External Data based on Customer Integrations
In most chatbots, the external data is optional
The component mainly pulls the data from databases; after running the conditions, it informs the dialog manager
6. Content
Another component of a niche chatbot is content which is considered to be a template of what the bot is about to say
The content of the chatbot is very custom
The structural implications of content are likely to impact the precision of chatbots by users
7. Natural Language Processing
It is the module that is in charge of the analyses of user requests.
The NLP is considered to be the unstructured phrase that the users send
NLP is also used for turning the raw data into the structured data
8. Dialog Manager
It is another essential component that kicks the next
Dialog manager decides what and how to respond to users by giving input
It might be simple or maybe a series of IF statements
9. Constraints
Some of the constraints that are existent in the development of chatbots are as follows:
Limitation or Fixation of the database as it is used for output generation
Language processing limitations
Dealing with Multiple Questions
10. Description of Preferred Solution
The role of artificial intelligence is extensive when it comes to developing a niche chatbot.
An off-the-shelf chatbot will be created for this project
Off-the-shelf chatbots are useful for niche tasks
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The Off-the-shelf chatbot will provide the following benefits:
Follow-Ups with updated trends
Improved Customer Services
Extensive Customer Support
Availability of Customer Assistance
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Provision of proactive customer interactions
Increment of Customer Engagement
Monitoring of Consumer’s Dara
Generation of Better Lead; Qualification and Nurturing
13. Project Management Methodology
The selected methodology for this project is Kanban.
Kanban methodology is specifically focused on:
Lean Principles
Strict procedural Implications
Increment of Efficiency
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Kanban methodology is light on procedural insinuations.
The methodology doesn’t merely discuss roles instead improves focus on the functionality
The focus of this methodology is on the work that is continually released.
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The core practices of this methodology are as follows:
Visualization of Workflow
Increment of Work Progress
Measurement of Leading Time
Development of Procedural Policies
Continuously Evaluation of Improvement Opportunities
16. Rationale for Selection
The methodology is selected due to the following implications
Steady Output
Production Support
Maintenance Support
17. Project Management Tool
The project management tool which is used in this project is Scoro
Scoro is one of the most comprehensive software for the business management
The software is used for the creative and professional services
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Essential features of this software are as follows:
Single Place for the Teams, Clients and their projects
Real-time overview
Automated Reports
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Other reasons for the selection of this software are as follows:
Sequence Development in every aspect of the project for a seamless workflow
Integration with Third Party
Cost-effective rates for the premium account
20. Rationale for Selection
The software is an excellent tool for the development of faster communication
Top Level Reports
Easier File Sharing
21. Project Charter
The project is related to the development of a niche chatbot.
The project will include following
Automation of conversations
Money Transfer
Calls
Location Sharing
22. Project Deliverables
The project deliverables will include the following implications
Work Breakdown structure
Scope Statement
Governance Plan
23. Benefits
Facilitation of Seamless Live Communication
Saving Time and Money
Elimination of Tedious time and relevant consuming tasks
24. Risks
Technicality Risks
Security Risks
25. Milestones
Completion of Key Project Deliverables
The decision of Project Phases
Slides Completed
26. Schedule

Activities

Dates

Request for Proposal Release

23-Sept-2021

Pre-Proposal

27-Sept-2021

Question due

3-October-2021

Obtainment of Response

14-October-2021

The due date for Proposal

3-November-2021

Consultant Engagement

13-November-2021

Expected Contract

1-December-2021

27. Detailed Description of Project
In order to make a niche chatbot; there are two main ways
Utilization of a chatbot Building program
Self-developed Chatbot
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The chatbot building program is much easier as compared to others.
There are many programs which can be used for the development of chatbot such as:
CHATFUL
RASA
DIALOGFLOW
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For this project, CHATEFUL is selected.
CHATEFUL makes the top listed for chatbot generation because of its simplicity
Another reason for the selection of this software is a free subscription
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Besides that, in CHATEFUL; developers are not needed
No prior knowledge is needed for the development of Chatbot by CHATEFUL
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Following Platforms have used Chateful for the generation of their platforms
Instagram
Facebook
Messenger
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Highlights of Chateful include:
No Code Solution
Powers over Billion Conversations
Conversational User Interfaces
33. Summarized Plan for Implementation
The first type of chatbot will be identified.
The chatbot for the avoidance of the complications will be AI-enabled
It will keep learning from user input
34. Channel Selection
The prospectus will be followed, which will be available on the platform
The selected platform is Chateful
Solo Channel strategy is selected for this chatbot.
35. Technology Stack Selection
The technology stack selection includes the natural language processing NLP library
The availability of the technology is open-source
NLP implications will do the third-party decision making
36. Conversation Designing
After the technology stack, the next step is designing of conversation flow
As the chatbot will be prepared with the DIY platform, therefore the process is quite simple
The front and server-side of the chatbot will also be present in this chatbot.
37. Chatbot Training
Chatbot training will be done on the massive dataset
The core purpose of this step is to understand the intentions of users
For the training of chatbots, QBox will be used.
38. Testing of Chatbot
The testing of the chatbot will be done by following elements:
Real Human
Software Products
39. Deployment and Maintenance
It will be ensured that all endpoints are connected.
Integration of chatbot with entire infrastructure for use will be ensured.
Once the chatbot is deployed, its deployment life cycle won’t be ended.
40. Conclusion
Motion Artificial Intelligence Chatbot was very much comfortable to set up.
I consider it to be vital because it provides:
Customization
Premium Plan
Conditionals
Conversations API
JavaScript Commands
41. References