Discus Selection Implementation Support and Maintenance
Question 1
Functional requirements could include the following:
A. Printers
B. Workflow redesign
C. Backup and recovery plans
D. System documentation
Question 2
Which is a characteristic of a request for proposal?
A. A collection of documents with high-level requirements
B. A collection of documents with detailed requirements
C. May or may not include costing information
D. An informal request for information
Question 3
Implementation execution includes the following:
A. Definition of the team’s roles and responsibilities
B. Decision on implementation strategy
C. Planning for how to manage organizational changes
D. System configuration or build
Question 4
The implementation strategy in which all functionality is implemented in one
location followed by everywhere else is called
A. Phased by location
B. Big bang
C. Pilot
D. Phased by functionality
Question 5
End-user training should be completed at what point in the implementation?
A. During the activation
B. Right before the activation
C. As early as possible
D. Right after planning
Questions ◾ 207
Discus Selection Implementation Support and Maintenance
Question 6
Planning for activation should include which of the following?
A. Completing a root cause analysis
B. Scheduling post-live support staff
C. Defining the testing plan
D. Configuration management
Question 7
After the system is live, which of these should be measured and evaluated?
A. System usability
B. Duration of the implementation
C. Quantity of printers
D. Number of vendors responding to the request for proposal (RFP)
Question 8
The business continuity plan includes
A. The release management plan
B. The disaster recovery plan
C. The risk management plan
D. The configuration management plan
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