Buy Project Quality Management Discussion

Buy Project Quality Management Discussion
Order 58390192
Buy Project Quality Management Discussion
Question 200: Customer satisfaction means that customer requirements are met.
Meeting customer requirements requires a combination of what two factors?
A: Continuous improvement and prevention over inspection
B: Conformance to requirements and prevention over
inspection
C: Continuous improvement and fitness for use
D: Conformance to requirements and fitness for use
Question 201: You are successful using the FMEA approach to assess implications of
quality decisions on your project. Your client asks you what FMEA stands for. What is your
answer?
A: Failure model of effective analysis
B: Failed measurement and effect analysis
C: Failed measurement and effective assurance
D: Failure mode and effect analysis
Question 202: Modern quality management complements project management
very highly, with both disciplines recognizing the importance of all the following
characteristics except?
A: Customer satisfaction
B: Prevention over inspection
C: Continuous improvement
D: Total quality management (TQM)
CHAPTER 1 ■ QUESTIONS
53
Question 203: Quality is planned, designed, and built into your project instead of
being inspected in. What is the main reason that prevention of mistakes in quality is
preferred over finding the mistakes via inspection?
A: Because finding defects via inspection should be avoided
at all costs.
B: Because if you are a good project manager and perform
prevention well, you won’t have to deal with inspection.
C: Because the cost of preventing mistakes is generally much
less than the cost of correcting them when they are found by
inspection.
D: Because your quality management plan focuses on
prevention.
Buy Project Quality Management Discussion
Question 204: How would you best describe to your client the difference between
precision and accuracy?
A: Precision means the degree to which there is conformance
to requirements. Accuracy refers to fitness for use.
B: Precision means the values of the repeated measurements
are clustered and have little scatter. Accuracy means that the
measured value is very close to the true value.
C: Precision is the degree to which the project quality
assurance processes are being met. Accuracy is the degree to
which the product meets customer specifications.
D: Precision is the ability to provide information to a six sigma
level. Accuracy is the process of ensuring that the six sigma
target is met.
Question 205: A member of your project team seems confused about the differences
between quality approaches to the project and product. How would you best explain
these differences?
A: Quality in relation to the project relates to the processes
and procedures that run the project. Quality in relation to the
product looks at conformance to requirements and fitness of use.
B: There is no difference between the two.
C: Quality in relation to the project is focused on ensuring the
project control and reporting are accurate. Quality in relation
to the product ensures that it stays within the upper and lower
control limits.
D: Quality in relation to the project is focused on the
preparation and execution of the quality management plan.
Quality in relation to the product is set solely by the customer.
CHAPTER 1 ■ QUESTIONS
54
Question 206: Your project is behind schedule and you have asked your project
team to work longer hours to make up the time so that the customer’s needs are met as
planned. As project manager, you should monitor your quality management plan for
what reason?
A: Meeting customer requirements by overworking the project
team may result in increased employee attrition, errors, or
rework.
B: The customer requirements and specifications can change
rapidly during periods of rework as the customer sees
opportunities to make changes.
C: Achieving customer needs is not the primary focus of the
quality management plan, and you need to make sure your
team is working on project quality, not product quality, at
these times.
D: The overtime cost incurred will take away the project
budget assigned to the implementation of the quality
management plan.
Question 207: Your project team has completed a check of the project and the
product you are managing. They discover that although you are meeting the quality
requirements, the product is of a low grade. What should you do FIRST?
A: Keep the project running as normal with no changes as a
result of this discovery.
B: Check the quality management plan on what to do when
discovering a low-grade product.
C: Immediately stop work to discover the source of the low
grade, and proceed to fix it.
D: Keep the project running so that you don’t lose time, but
assign a team member with experience in the area of the
product to discover the reason behind the low grade.
Question 208: What is the method of modern quality management that relies on
continuing small improvements involving everyone from the top management to the
lowest-level worker in the organization more most commonly known as?
A: Kampai
B: Kanban
C: Kawasaki
D: Kaizen
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