BSBLDR502: Lead And Manage Effective Workplace Relationships

There are four competency clusters in leadership: self-awareness, building relationships, business acumen and organisational strategy. This unit focuses on the second cluster of competencies, building relationships. The unit can stand alone, however if you are studying for the Diploma in Leadership and Management, it is best completed after BSBLDR501 Develop and use emotional intelligence which focuses on the first cluster of competencies, developing self-awareness. Some elements of self-awareness developed in BSBLDR501 will be implemented in the tasks for this unit.
Note: The unit applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity. Therefore the tasks assume you are currently working in, or have experience working in a position that requires the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

Before commencing your assessment you should read your text book, Cole, Chapters 7,8 and 9 and watch the video Leadership Fundamentals presented by Britt Andreatta on Lynda.com.  These resources provide source material for your assessment tasks.  You might also like to do further research and reading for a greater depth of understanding of the elements of the unit.
You will find an outline of the Elements and Foundation Skills being assessed on pages 6 to 8 as well as the evidence you need to provide for competency in this unit.
The assessment consists of the following tasks:
•    Part A of this assessment requires you to complete a series of short questions testing basic understanding of the unit and the skills required for competence. You must also post your answer to Question 13 on the Discussion Forum.
•    Part B  requires you to respond to two scenarios
•    Part C is a workplace project in two parts
•    After completing your assessment tasks, you are required to complete a Reflection on what you have learnt and post it to the Forum.
Presentation of Your Work
Writing is one of the Foundation Skills for this unit. Your assessment will be judged as much on your ability to present the information as it will on your content.  At a minimum, you should ensure typography (fonts and font colour) is consistent across your tasks; spelling and grammar have been checked; and you use appropriate conventions such as headings, sub-headings and appropriate report format. You may also be expected to be able to design graphs and charts in Word and Excel, and use PowerPoint at intermediate level