Organizational Project Management Maturity Model
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Organizational Project Management Maturity Model
Question 209: The PMBOK ® Guide process groups of initiating, planning, executing,
monitoring, and controlling a project are based on the work of Shewhart and Deming.
What is their quality improvement model known as?
A: Six Sigma
B: Organizational Project Management Maturity Model
(OPM3)
C: Plan-do-check-act cycle
D: Total quality management
Question 210: You are explaining to your project sponsor that the decision made to
lower the quality of deliverables on the project to save money will have long-lasting cost
impacts beyond the project. The project sponsor does not seem convinced so you refer
to the concept of cost of quality to make your point. How would you best describe cost of
quality to your sponsor?
A: The total cost of the quality effort throughout the project
life cycle
B: The amount of money required to complete your project
quality management plan
C: The total cost of all efforts related to quality throughout the
product life cycle
D: The total cost of implementing a prevention and inspection
regime
Question 211: The PMBOK ® Guide process that is focused on identifying quality
requirements and standards for the project and product is known as what?
A: Control Quality
B: Cost of Quality
C: Plan Quality Management
D: Perform Quality Assurance
Question 212: You are completing the work to identify and document quality
requirements and standards for your project. Which of the following would you not use as
an input into this process?
A: Requirements documentation
B: Stakeholder register
C: Risk register
D: Quality checklists
CHAPTER 1 ■ QUESTIONS
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Organizational Project Management Maturity Model
Question 213: When considering the cost of quality on your project you should
consider all of the following characteristics except?
A: Destructive testing loss.
B: Investment in preventing non-conformance to
requirements.
C: Appraising the product or service for conformance to
requirements.
D: Failing to meet requirements.
Question 214: Which of the following is not an example of a cost of conformance?
A: Testing
B: Equipment
C: Training
D: Rework
Question 215: You and your team are checking data that has been gathered and
presented in a control chart to determine if the product you are producing is meeting
the required quality objectives. What is your main objective in completing this work and
representing it in this way?
A: To measure if the cost of quality is providing the forecast
cost benefit analysis.
B: To determine if your quality management plan is achieving
the objectives.
C: To measure if your product is meeting the goal of fitness for
use.
D: To determine if a process is stable or has predictable
performance.
Question 216: Control limits for the production rates for the machines your project
is building are set at 3 and 9, with a mean value of 6 units per hour. The results this week
are as follows: 4, 7, 10, 5, and 6. What should you do first?
A: Investigate the third result.
B: Continue working.
C: Investigate the tenth result.
D: Investigate the first result.
CHAPTER 1 ■ QUESTIONS
57
Organizational Project Management Maturity Model
Question 217: You have received the results of statistical sampling performed on the
product of your project. The control chart shows nine data points in a row just under the
mean. What should you do first?
A: Change the control limits and the mean so the process is
under control.
B: Find an assignable or special cause using an Ishikawa diagram.
C: Nothing. If the data points are not outside the control
limits, then the process is in control.
D: Fire the quality assurance team.
Question 218: Upper and lower control limits on a control chart are generally set at
how many standard deviations above and below the acceptable mean?
A: 1 standard deviation
B: 2 standard deviations
C: 3 standard deviations
D: 6 standard deviations
Question 219: Your project data, as shown on the control chart, indicates the latest
seven consecutive points are above the mean but within the upper control limit. What is
your BEST course of action?
A: Stop work immediately and investigate the root cause of the
problem.
B: Do nothing because the data clearly indicates that the
process is above the lower specification limit.
C: Initiate corrective action in accordance with your quality
management plan.
D: Lower the lower control limit so that the data is now above
the limit.
Question 220: Your project is generating useful data for your control chart. The latest
data indicates that the process of manufacturing the product has produced units below
the lower control limit but above the lower specification limit. What is your BEST course
of action?
A: Initiate corrective action in accordance with your quality
management plan.
B: Do nothing because the data clearly indicates that the
process is above the lower specification limit.
C: Stop work immediately and investigate the root cause of
the problem.
D: Lower the lower control limit so that the data is now above
the limit.
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