Managing Change and Conflict Discussion

Managing Change and Conflict Discussion
Order 5897321
Managing Change and Conflict Discussion
A nurse in charge of a patient care unit is considering staff member assignments. What criterion is
most significant for the nurse to consider when
delegating a task to another member of the nursing
team?
1. Who will ultimately be responsible for the
patient’s care?
2. Is the activity within the person’s job description?
3. How much experience does the person have?
4, What is the acuity level of the patient?
. Which of the following is most related to the statement, “Managers have authority in the workplace”?
1. Managers have the power to direct the work of
others.
2. Managers are expected to maintain personal ethical integrity.
3. Managers assume the obligation to accomplish
tasks associated with the job description.
Managing Change and Conflict Discussion
4, Managers assume liability for the consequences of
ones’ actions as well as those of subordinates.
. Which statement by a nurse coordinator at a staff
meeting exemplifies the major focus of leadership?
1. “Every staff member will be scheduled to attend an
in-service program on this new procedure.”
2. “A committee is being formed to develop a policy
and procedure for the nursing manual regarding
this new procedure.”
3. “I know from your past performance with other
procedures that you have the expertise to implement this new procedure.”
4. “I expect that each unit will meet the criteria
established by the state department of health
regarding this new procedure.”
Managing Change and Conflict Discussion
A nurse manager of an emergency department identifies that a more efficient triage process is necessary.
What should the nurse manager do to limit resistance to this change? Select all that apply.
1,__________ Offer to transfer staff members to another unit if they do not support the
new policies.
2,____________ Allow adequate time for understanding the change before implementing
the change.
3, _________ Provide a nonjudgmental climate for
people to voice their concerns.
4, Explain that the organization is
committed to this change.
5. __________ Assure participants that they will not
lose their jobs.
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